| Sentinel Security powered by GE Security Pro
Sentinel Security is proud to provide our customers with state of the art GE Security Pro equipment. GE Security pioneered the development of wireless, supervised security systems. Since then, GE Security has created a steady stream of innovations to make security systems more reliable, more convenient and more versatile. A GE Security Pro product assures state-of-the-art, world-class security.
GE Security Pro Advantages
- Voice feedback assures proper operation and provides full status reports.
- Advanced light control provides extra security and convenience.
- Energy management saves heating and air conditioning costs.
- Touchtone telephone control provides easy operation.
- Sophisticated two-way voice prevents false alarms.
- Keychain touchpad provides easy arming, disarming and light control.
- The widest selection of sensors for the highest security.
- The longest sensor battery life in the industry.
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Sentinel Security Announces Alarm Response Times for the Last Twelve Months
October 21st, 2007 - Sentinel Security Systems, Inc. is proud to announce that its average response time for the period of October 2006 - October 2007 was
24.2 seconds, three times as fast as the competition.
“We’re always looking for ways to be faster” said Rusty Moore, Sentinel Security’s Vice President. “Our industry leading response times are attributed to our monitoring station’s recent automation upgrade. Several hundred thousand dollars were spent on new Mastermind software from Monitoring Automation Systems (MAS) and new IBM hardware. This is the latest in monitoring technology. All of these improvements mean better service for our customers.”
Sentinel Security is a SW Orlando based alarm monitoring company. Average response time represents the average time it takes for our alarm monitoring station to react to an alarm being triggered. |
Important Information for Sentinel Security Customers Regarding Home Telephone Service
October 2, 2006 - Keeping you and your loved ones safe is Sentinel Security’s number one mandate. As a result, Sentinel recommends maintaining a regular landline telephone service for the transmission of your Sentinel Security alarm signals. With the increase in VOIP phone service, this raises a host of questions about how alarm monitoring is affected.
Important Questions about VoIP/Digital Phone Service
What is VoIP/Digital Phone Service?
The on-going development of new technologies offers today’s consumers a wide range of new communications services, which are generically called Voice over Internet Protocol (VoIP) or Digital Phone Services. These services are provided by cable companies, telecommunications companies and, in some cases, independent providers that rely on the Internet connections that are already present in the home. While all these technologies provide a form of telephone service, they vary widely in their range of features and reliability.
Will switching to VoIP/Digital Phone Service affect my security system?
It depends. For a VoIP user who elects to keep a traditional phone line, there will be no affect on the operation of their security system. However, in many cases, subscribers considering these new VoIP technologies plan to disconnect the traditional phone line that has been used to provide telephone service to the home. Before disconnecting their traditional phone line, homeowners should understand that some VoIP services may expose them to the risk of losing operation of the security system during a power outage. In some cases, some types of VoIP service may not properly transmit signals from the home security system.
How does my Sentinel Security system work?
Security panels, including Sentinel’s, are designed to communicate with customer monitoring centers through a traditional phone line. During an alarm event, the control panel is designed to seize control of the traditional phone line, which allows a signal to be sent even if a telephone receiver in the home is off the hook. With VoIP, Sentinel’s ability to receive an alarm signal may be impacted if there is a power outage, if a telephone receiver is off the hook or if VoIP service is temporarily unavailable due to scheduled or unscheduled network outages. These risks vary widely among the VoIP technologies used today. In short, these aspects of VoIP service could compromise a homeowner’s security. |